Reference

What You Agree To When You Use hbajiee

These terms set out the rules that apply to your account on hbajiee — from how you open it to how you move funds via bKash, Nagad, or Rocket.

Account rulesbKash, Nagad, Rocket payment termsEligible regions onlyAccount suspension conditionsHow to raise a dispute
hbajiee What You Agree To When You Use hbajiee
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute or account concern, our support team is here. Use the channel that works for you — live chat inside your account, email, or the in-app contact form. Responses cover account queries, payment disputes involving bKash, Nagad, or Rocket, and any request to close or freeze your account.

Live Chat Open the chat widget inside your logged-in account. This is the quickest path for urgent terms queries, payment disputes, or account access concerns.
Email Support Write to our support address listed in your account dashboard. Include your registered mobile number and a clear description of the terms question or dispute you are raising.
In-App Contact Form Use the contact form in the Account Help section. Attach any relevant transaction reference — especially for bKash, Nagad, or Rocket disputes — so we can pull the correct record.
ACCOUNT PROTECTION DETAIL

How We Handle Your Account Under These Terms

These terms are not just a formality — they define how we protect your account, how we act when something goes wrong, and what we expect from you in return. Every section below is a real commitment we make under these terms, not a generic policy statement.

Account Security

We store your login credentials using industry-standard encryption. You must not share your password. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Payment Record Retention

All bKash, Nagad, and Rocket transaction records are retained and available to you on request. If a payment is disputed, we cross-reference our logs with the wallet provider's reference number before responding.

Term Updates and Notice

When we update these terms, the change date appears at the top of this page. We do not send individual notices for minor edits; checking this page before each session keeps you current.

Account Closure Requests

You can request account closure at any time by contacting support via live chat or email. Any remaining wallet balance is processed back through your registered payment method — bKash, Nagad, or Rocket — after identity verification is confirmed.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. Each answer reflects the actual process — no vague pointers, just the real steps.

Eligibility is determined by your local law and the regions we currently serve. Access to hbajiee is conditional on your jurisdiction permitting online gaming. We cannot confirm eligibility on your behalf.

Contact support via live chat and share your bKash transaction reference number. We match it against our payment logs and resolve the discrepancy — typically within one business review cycle.

Yes. Raise a dispute within fourteen days of the round in question. Submit your account ID, the game name, and the time of play. We review the session log and respond with our findings.

Send a written request through the in-app contact form or by email. Include your registered mobile number. We process data access requests in line with applicable data handling obligations and respond in writing.

The updated version is published on this page with a revision date at the top. We do not guarantee individual notifications, so check this page before sessions if you want to stay current with any changes.

You are solely responsible for keeping your password and OTP private. Any activity recorded under your account is treated as yours unless you report a breach to support before that session ends.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.