Reference

How hbajiee Handles Your Personal Information

This Privacy Policy covers what data hbajiee collects when you open an account, deposit via bKash, Nagad or Rocket, and use the platform from your phone or browser.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and correct dataCookie and device data clarityBangladesh-applicable policy
hbajiee How hbajiee Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Information

We apply SSL encryption to every connection between your phone and our servers, so data sent during login, deposit and account edits travels securely. Your payment records — whether from bKash, Nagad or Rocket — are stored in isolated segments that our customer-facing staff cannot export in bulk. Account security steps like OTP verification during login are part of how we limit access to your own data, not just your funds.

Cookie Use

We use session cookies to keep you logged in across page loads and analytics cookies to understand which sections work well. You can clear cookies from your browser settings at any time without losing your account.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by financial record obligations. You can request a summary of retention timelines via our support channels.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services. We do not share your details with advertisers or data brokers.

Your Correction Rights

If your registered name, phone number or wallet details are incorrect, contact support with the correct information. We will update your account record and confirm the change in writing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, ask us to correct something, or request deletion of your account information, our support team handles privacy requests directly. You can reach us through any of the channels below. For payment-related data queries — for example, if a bKash or Nagad transaction record looks wrong on your account — include your wallet number and transaction date so we can locate the record quickly.

Live Chat Open the chat widget from any page on hbajiee. Privacy requests are handled by the same team as account support — describe your data query and we will respond.
Email Support Send your data access or correction request to our support email. Include your registered phone number and a brief description of the data you are asking about.
Account Help Centre Log into your account and use the Help section to submit a privacy request in writing. This creates a reference number you can track for follow-up.

Common Questions About Your Privacy on hbajiee

Below are the questions we hear most often about how account and payment data is handled. If your question is not here, use the live chat or email route in the support section above.

We collect your name, phone number and email at registration. If you verify your account, we also hold the identity document you submit. No more is collected without your knowledge.

No. We only record the transaction reference number and the wallet number used for the deposit. Your mobile banking PIN is never transmitted to or stored on our servers.

Yes. Submit a deletion request through live chat or email with your registered phone number. We will process it and confirm, subject to any legal retention requirements that apply in your region.

Send a data access request via the Help section inside your account or by email. Include your phone number. We will compile and return a summary of the data we hold for your account.

We share only what is needed to process your Rocket, bKash or Nagad payments and to run fraud checks. We do not sell data to advertisers or pass it to unrelated third parties.

We retain records for a period after account closure to meet financial compliance requirements. The exact duration depends on the rules applicable to your region. Contact support for specifics.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.